Privacy Policy

This privacy policy sets out how Parkhouse Petals uses and protects any information that you give Parkhouse Petals when you use this website.

Parkhouse Petals is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Parkhouse Petals may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.01.2024.

What we collect

We may collect the following information:

• Name,      job title and company name
• Contact      information including phone number and email address
• Demographic      information such as address and postcode

Why we gather this information

We require this information to understand your contact enquiry needs and provide you with a better service which helps us understand your requirements. Your email enquiry to Parkhouse Petals will not be shared with any third party and is for internal use only.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Please view our full Cookie Policy which will give you a detailed explanation of what we collect and how you can control cookies.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in our contact form on the website, look for the box      that you can tick to indicate that you give consent for your information to be sent. Your details can’t be sent to Parkhouse Petals unless you give consent to do so.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@ParkhousePetals.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Parkhouse Petals
1 Parkhouse Cottage 

Headcorn Road

Grafty Green

Maidstone
ME17 2AU

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

COOKIE POLICY

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

What information do we collect?

We may collect, store and use the following kinds of personal data:

Information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views.

Information that you provide to us for the purpose of subscribing to our email newsletter including your title, name, address and email details.

Third party cookies

We use one supplier (GO DADDY) who may also set cookies on our website on their behalf.

Google Analytics:

Purpose: Web Analytics/metrics. This category comprises cookies used to evaluate site performance in terms of number of visits, unique visitors, drop-off rate for transactions etc. We measure numbers and volumes of visitors to different parts of our site and this helps us ensure the service is fast and available when you want it. It also helps us ensure that different pages on our site are useful and easy to find.

Benefit: So service is available when you want it and fast.

Click here for detailed information on Google Analytics cookies

Name

Typical content

Description

Expires

_utma

Randomly generated number

Minimally intrusive Google Analytics Web   metrics

2 years

_utmb

Randomly generated number

Minimally intrusive Google Analytics Web   metrics

When user exits browser

_utmc

Randomly generated number

Minimally intrusive Google Analytics Web   metrics

When user exits browser

_utmz

Randomly generated number + info on how the site was   reached (e.g. directly or via a link, organic search or paid search)

Minimally intrusive Google Analytics Web   metrics

6 months

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view a cookie’s code, just open your cookie file in your browser and click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data about your interaction on our website, please refer to their websites for further information.